Description Case – Mercantile Stores During the 1980s, Mercantile Stores was a major retail organizati

Description\n \n\n\n\n\n\n\n\n Case – Mercantile Stores\n \n\n During the 1980s, Mercantile Stores was a major retail organization located throughout the\n \n\n Southeast, Midwest, and Gulf Coast regions and included seven divisions: Gayfers, Maison,\n \n\n Blanche, Castner Knott, McAlpin’s, Jones, Joslins, and J. B. White. Mercantiles mission\n \n\n statement was Mercantile Stores is dedicated to creating excitement in merchandising by\n \n\n providing the highest level of service to our customers and a broad assortment of fashionable\n \n\n products that offer superior quality and value. In 1983 Mercantile initiated a program for\n \n\n processing incoming merchandise at regional distribution centers. This was seen as more\n \n\n efficient than receiving merchandise in the individual stores. In 1986 the company remodeled\n \n\n and expanded existing stores to accommodate a greater selection of fashion merchandise.\n \n\n Designer apparel offerings were increased in 1987.\n \n\n In 1989 a major technological initiative called Quick Response was instituted. It\n \n\n integrated all facets of operations, from inventory planning to purchasing and inventory control, to provide customers with better service. Some of the technologies introduced were price look-up and point-of-sale laser scanning systems, electronic purchase ordering and replenishment, and electronic invoicing and funds transfer. Stronger partnerships were developed with suppliers to help ensure that suppliers have sufficient merchandise for stocking the stores. The company was in constant contact with its suppliers for mutual benefit. For example, Hanes hosiery used selling information furnished electronically and shipped 97 percent of Quick Response orders. Sales increased 17 percent, and the inventory level decreased by 15 percent.\n \n\n The Quick Response program eliminated bottlenecks within the merchandise processing\n \n\n functions. Previously, shipments had required a high amount of labor-inte sive efforts: opening cartons, physical counts, sorting, and manual ticketing. Advance shipping notice capability provided the means of knowing exactly what was coming and when. Shipments arrived pre-ticketed by suppliers with external shipping container marking. Entire containers were scanned for contents and matched to purchase orders.\n \n\n Mercantile Stores also established a University Business School for training its\n \n\n management associates to implement quality practices within the company The schools motto, Investing in Excellence Through Education, reflected the companys commitment to the development of its people. Sales associates, department managers, and store managers were empowered and challenged to embrace ownership and responsibility in their jobs. For example, they planned and monitored their own forecasts from start to finish. Complete customer satisfaction was seen as the responsibility of all associates. Decisions were made as close to the customer as possible, and promotions were made from within the company.\n \n\n 10.3 Test your Knowledge (Question):\n \n\n 1. How does Mercantile view quality? Explain the roles of people and information\n \n\n technology in achieving quality in the Mercantile organization.\n \n\n 2. Compare the importance of internal quality (what the company sees) and external\n \n\n quality (what the customer sees). Do they conflict? What is needed to ensure that they\n \n\n are consistent?

APA paper format

The American Psychological Association (APA) format is a widely used style for writing academic papers in the social sciences. The APA format provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. These guidelines ensure that papers written in the APA format are visually consistent and easy to read.

In the APA format, papers are typically double-spaced and written in 12-point Times New Roman font. The margins should be 1 inch on all sides, and the text should be left-aligned. Headings are used to organize the paper into sections, with different levels of headings used to indicate the hierarchy of information.

In-text citations are an essential aspect of the APA format, and they must be included whenever information from an outside source is used in the paper. The reference page is also an important component of an APA paper, as it lists all of the sources used in the paper. The reference page should be formatted according to the APA guidelines, including the use of a hanging indent for each reference and the use of italics for book titles.

In conclusion, the APA format is a widely used style for writing academic papers in the social sciences. It provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. By following the APA format, students can ensure that their papers are visually consistent, easy to read, and meet academic standards.

$Description\n \n\n\n\n\n\n\n\n Case – Mercantile Stores\n \n\n During the 1980s, Mercantile Stores was a major retail organization located throughout the\n \n\n Southeast, Midwest, and Gulf Coast regions and included seven divisions: Gayfers, Maison,\n \n\n Blanche, Castner Knott, McAlpin’s, Jones, Joslins, and J. B. White. Mercantiles mission\n \n\n statement was Mercantile Stores is dedicated to creating excitement in merchandising by\n \n\n providing the highest level of service to our customers and a broad assortment of fashionable\n \n\n products that offer superior quality and value. In 1983 Mercantile initiated a program for\n \n\n processing incoming merchandise at regional distribution centers. This was seen as more\n \n\n efficient than receiving merchandise in the individual stores. In 1986 the company remodeled\n \n\n and expanded existing stores to accommodate a greater selection of fashion merchandise.\n \n\n Designer apparel offerings were increased in 1987.\n \n\n In 1989 a major technological initiative called Quick Response was instituted. It\n \n\n integrated all facets of operations, from inventory planning to purchasing and inventory control, to provide customers with better service. Some of the technologies introduced were price look-up and point-of-sale laser scanning systems, electronic purchase ordering and replenishment, and electronic invoicing and funds transfer. Stronger partnerships were developed with suppliers to help ensure that suppliers have sufficient merchandise for stocking the stores. The company was in constant contact with its suppliers for mutual benefit. For example, Hanes hosiery used selling information furnished electronically and shipped 97 percent of Quick Response orders. Sales increased 17 percent, and the inventory level decreased by 15 percent.\n \n\n The Quick Response program eliminated bottlenecks within the merchandise processing\n \n\n functions. Previously, shipments had required a high amount of labor-inte sive efforts: opening cartons, physical counts, sorting, and manual ticketing. Advance shipping notice capability provided the means of knowing exactly what was coming and when. Shipments arrived pre-ticketed by suppliers with external shipping container marking. Entire containers were scanned for contents and matched to purchase orders.\n \n\n Mercantile Stores also established a University Business School for training its\n \n\n management associates to implement quality practices within the company The schools motto, Investing in Excellence Through Education, reflected the companys commitment to the development of its people. Sales associates, department managers, and store managers were empowered and challenged to embrace ownership and responsibility in their jobs. For example, they planned and monitored their own forecasts from start to finish. Complete customer satisfaction was seen as the responsibility of all associates. Decisions were made as close to the customer as possible, and promotions were made from within the company.\n \n\n 10.3 Test your Knowledge (Question):\n \n\n 1. How does Mercantile view quality? Explain the roles of people and information\n \n\n technology in achieving quality in the Mercantile organization.\n \n\n 2. Compare the importance of internal quality (what the company sees) and external\n \n\n quality (what the customer sees). Do they conflict? What is needed to ensure that they\n \n\n are consistent? APA paper format The American Psychological Association (APA) format is a widely used style for writing academic papers in the social sciences. The APA format provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. These guidelines ensure that papers written in the APA format are visually consistent and easy to read. In the APA format, papers are typically double-spaced and written in 12-point Times New Roman font. The margins should be 1 inch on all sides, and the text should be left-aligned. Headings are used to organize the paper into sections, with different levels of headings used to indicate the hierarchy of information. In-text citations are an essential aspect of the APA format, and they must be included whenever information from an outside source is used in the paper. The reference page is also an important component of an APA paper, as it lists all of the sources used in the paper. The reference page should be formatted according to the APA guidelines, including the use of a hanging indent for each reference and the use of italics for book titles. It is important to note that the APA format is not just a matter of style, but it is also a way of communicating research findings and ideas. The use of the APA format helps to ensure that the information presented in a paper is clear, concise, and easy to understand. In conclusion, the APA format is a widely used style for writing academic papers in the social sciences. It provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. By following the APA format, students can ensure that their papers are visually consistent, easy to read, and meet academic standards.$

Unformatted preview

Description     Case – Mercantile Stores       During the 1980s, Mercantile Stores was a major retail organization located throughout the       Southeast, Midwest, and Gulf Coast regions and included seven divisions: Gayfers, Maison,       Blanche, Castner Knott, McAlpin’s, Jones, Joslins, and J. B. White. Mercantiles mission       statement was Mercantile Stores is dedicated to creating excitement in merchandising by       providing the highest level of service to our customers and a broad assortment of fashionable       products that offer superior quality and value. In 1983 Mercantile initiated a program for       processing incoming merchandise at regional distribution centers. This was seen as more       efficient than receiving merchandise in the individual stores. In 1986 the company remodeled       and expanded existing stores to accommodate a greater selection of fashion merchandise.       Designer apparel offerings were increased in 1987.       In 1989 a major technological initiative called Quick Response was instituted. It       integrated all facets of operations, from inventory planning to purchasing and inventory control, to provide customers with better service. Some of the technologies introduced were price look-up and point-of-sale laser scanning systems, electronic purchase ordering and replenishment, and electronic invoicing and funds transfer. Stronger partnerships were developed with suppliers to help ensure that suppliers have sufficient merchandise for stocking the stores. The company was in constant contact with its suppliers for mutual benefit. For example, Hanes hosiery used selling information furnished electronically and shipped 97 percent of Quick Response orders. Sales increased 17 percent, and the inventory level decreased by 15 percent.       The Quick Response program eliminated bottlenecks within the merchandise processing       functions. Previously, shipments had required a high amount of labor-inte sive efforts: opening cartons, physical counts, sorting, and manual ticketing. Advance shipping notice capability provided the means of knowing exactly what was coming and when. Shipments arrived pre-ticketed by suppliers with external shipping container marking. Entire containers were scanned for contents and matched to purchase orders.       Mercantile Stores also established a University Business School for training its       management associates to implement quality practices within the company The schools motto, Investing in Excellence Through Education, reflected the companys commitment to the development of its people. Sales associates, department managers, and store managers were empowered and challenged to embrace ownership and responsibility in their jobs. For example, they planned and monitored their own forecasts from start to finish. Complete customer satisfaction was seen as the responsibility of all associates. Decisions were made as close to the customer as possible, and promotions were made from within the company.       10.3 Test your Knowledge (Question):       1. How does Mercantile view quality? Explain the roles of people and information       technology in achieving quality in the Mercantile organization.       2. Compare the importance of internal quality (what the company sees) and external       quality (what the customer sees). Do they conflict? What is needed to ensure that they       are consistent?
APA paper format
The American Psychological Association (APA) format is a widely used style for writing academic papers in the social sciences. The APA format provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. These guidelines ensure that papers written in the APA format are visually consistent and easy to read.
In the APA format, papers are typically double-spaced and written in 12-point Times New Roman font. The margins should be 1 inch on all sides, and the text should be left-aligned. Headings are used to organize the paper into sections, with different levels of headings used to indicate the hierarchy of information.
In-text citations are an essential aspect of the APA format, and they must be included whenever information from an outside source is used in the paper. The reference page is also an important component of an APA paper, as it lists all of the sources used in the paper. The reference page should be formatted according to the APA guidelines, including the use of a hanging indent for each reference and the use of italics for book titles.

It is important to note that the APA format is not just a matter of style, but it is also a way of communicating research findings and ideas. The use of the APA format helps to ensure that the information presented in a paper is clear, concise, and easy to understand.
In conclusion, the APA format is a widely used style for writing academic papers in the social sciences. It provides specific guidelines for formatting papers, including margins, font size and type, spacing, and the use of headings. By following the APA format, students can ensure that their papers are visually consistent, easy to read, and meet academic standards.

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